Refund Policy

Digital purchases are generally non-refundable because Fate Guide provides digital services and AI-generated content immediately after purchase.

You can cancel a subscription at any time from your account settings to prevent future renewals. Cancellation does not automatically refund charges already processed for the current billing period. When you cancel, future renewals are stopped and access generally remains available through the end of the current paid billing period.

Refunds may be considered for duplicate charges, billing errors, unauthorized charges, or where required by applicable law. Please contact our support team at support@fateguide.ai within 48 hours of discovering a billing issue. Include the email address associated with your account, the approximate date of the charge, and any relevant receipts so we can investigate promptly.

For anything unclear about billing, plan changes, or eligibility, reach out to support@fateguide.ai and our team will help.